FAQ

 How do I change my Member ID?

For security reasons every JCtrans account is exclusively assigned to an individual Member ID. Therefore, you cannot change your Member ID.

However, you can register for a new Member ID at http://www.jctrans.net/Register/register.rails . Please verify your old Member ID and password with our Customer Service team so that your old account can be cancelled. Please note that any email address can only be registered once at jctrans.net.

 Contact Customer Service
If you are unable to find the answer to your question, please contact customer service.
Address: FL 18, 541 Huangpu Rd, High-tech Industrial Zone, Dalian, China
Zip code: 116023
Global Hotline: 0086-411-39735660 39735663
Fax: 0086-411-39735788
Mail: customer@jctrans.net

 

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