Help-Jctrans

Using My Office

How do I update my company profile?

After you have registered on our website, you can login and complete your company profile. When other companies are searching for agencies to cooperate with, your detailed profile will help them to understand your company better, and increase your business opportunities.

To update your account, please follow these steps:

  1. 1. Login to 'Office'
  2. 2. Click on the 'Edit Basic Profile' tab
  3. 3. Fill in the information you'd like others to know
  4. 4. Press the 'Save' button
To update your business information further:

  1. 1. Click on the 'Edit Business Info' tab
  2. 2. Check the information that best fits you and fill in other information you'd like others to know
  3. 3. Press the 'Save' button
Your updated profile can be viewed in your 'Showroom'

How do I post cargo leads?

Cargo leads are classified into FCL, LCL, Break Bulk, Air, Project Tender, Inland Transportation, Warehouse, and Express. You can choose to add any type of cargo information.
Take FCL for example:

  1. Login to 'Office'
  2. Click on the 'FCL' tab
  3. Fill in the necessary information
  4. Press the 'Finish' button

Then your cargo lead will be successfully created
If you want to view all the FCL cargoes you have posted, or edit one of them, you can:

  1. Click on the 'FCL' tab
  2. Click on the 'Review FCL Cargo Leads List' tab
  3. Click on the 'Edit' tab next to the item you'd like to modify

How do I post freight rate?


Freight rates are divided into Container Rate, Vessel Chartering, and Airfreight Rate.
If you want to post a Container Rate, you:

  1. Login to 'Office'
  2. Click on the 'Container Rate' tab
  3. Fill in the necessary information
  4. Press the 'Finish' button

Then, this freight rate will be successfully created.
To view all the container rates you have posted, or edit one of them, you can:

  1. Click on the 'Container Rate' tab
  2. Click on the 'Review Container Rate List' tab
  3. Click on the 'edit' tab next to the item you'd like to modify

How do I post a request for an overseas agency?

If you want to post requests for overseas agencies, you:

  1. Login to 'Office'
  2. Click on the 'Looking for Agency' tab
  3. Fill in the necessary information
  4. Press the 'Finish' button

Agencies that meet your requirement will be able to find you and view your contact details.
You can also view and edit your agency requirement by following these steps.

  1. Click on the 'Looking for Agency' tab
  2. Click on the 'Review Agency Requirement List' tab
  3. Click on the 'edit' tab next to the item you'd like to modify

How do I find overseas agencies on this website?

On our website, there are many freight forwarders who want to find overseas agencies, and they post which city or country they are interested in.
To find out whether you are wanted by other freight forwarders, you can either:

  1. Login
  2. Click on the 'Agencies & Partnerships' tab
  3. Then browse the list of items.

Or, you can

  1. Login
  2. Click on the 'Agencies & Partnerships' tab
  3. Then use the search engine.

How do I use 'Message & Contact'?

'Message & Contact' is for you to manage your incoming and outgoing messages as well as your contacts list.
If you want to view your incoming messages, you:

  1. Click on the 'Inbox' tab
  2. Click on the specific item under 'Subject' to view the message details

If you want to send messages, you:

  1. Click on the 'Send Message' tab
  2. Enter your message details
  3. Click on the 'Finish' button

If you want to view the messages you have sent, you:

  1. Click on the 'Sentbox' tab
  2. Click on the specific item under 'Subject' to view the message details

If you want to view your contacts list, you:

  1. Click on the 'Contact List' tab
  2. Click on the specific item under 'Company Name' to view the details

How do I view or edit a Credit Report?

A Credit Report is an authentication issued by a third party. When you have got the report, our customer representative will add the information to your report. You can choose which information to show to the public.
To edit your Credit Report, you can follow these steps:

  1. 1. Login to 'Office'
  2. 2. Click on the 'Credit Report' tab
  3. 3. Check the items you'd like to show to the public
  4. 4. Press the 'Save' button
  5. To view your Credit Report, please go to your 'Showroom'
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