Company Profile
BRAZIL - December 12, 2008
Ocean Express is a Brazilian Freight Forwarder founded in 1984 in Novo Hamburgo, RS, Southern Brazil operating on Customs House Brokerage and Logistics with a leading position among Freight Forwarders and Brokers in Brazil.
Company's Vision
To be a model of excellence on its market segment
Quality - A Customer Driven Company
Ocean Express works with a "Total Quality Management" program, certified by ISO9000 standards that contributes towards the development of a culture of continuous improvement, leading to measurable benefits in customer services and cost efficiency.
The Company's main focus is to render above average Customer Service to all the clients. This policy results in high quality services meeting the main directive that rules all Ocean Express principles: to be a customer Driven Company.
Company's Values
- Quality to be achieved through continued improvement.
- Ethic and transparency on every Company action.
- Innovation and creativity to make the difference.
- Clients, collaborators, shareholders and suppliers plainly satisfied.
- Knowledge and constant learning as an instrument of change.
- Partnership through the integration with clients and suppliers
Company's Mission
"To render competitive and profitable services of high quality on the fields of foreign trade and logistics, aiming the satisfaction of all clients, collaborators, shareholders and suppliers, through innovation and creativity, thus, achieving excellence."
ISO 9001 Certification
Ocean Express earned its ISO9000 certification on November 1999, an important step on its Total Quality System.
