Source:Jctrans 27-04-2020
JCtrans: Would you please make a brief introduction of your company?
Mr. Tom Chou: We Oriental Logistics Group (Thailand) Co., Ltd. were established in Thailand since March 1st, 2016 with head quarter in Taipei, Taiwan. Oriental Logistics Group not only created fast growing turnovers and increasing staffs from 30 to over 1,900, but also adding establishment of branches in Taichung, Kaohsiung, Shanghai, Hong Kong, Fuzhou, Xiamen, Shenzhen, Wuxi, Ningbo, Qingdao, Zhongshan, Tianjin, Guangzhou, Vietnam, Cambodia, Indonesia, Thailand and Myanmar around 40 branches plus over 200 overseas agents worldwide to integrate your air/sea freight, transportation, logistics, and customs clearance needs.
JCtrans: Would you please talk about your core-competitiveness?
Mr. Tom Chou:
Sea freight both FCL & LCL
Import/Export airfreight
Import/Export customs clearance
Door delivery service (Inland Transportation/Border Service)
Railway Transportation
Triangle business shipment
JCtrans: What do you think is the most important thing to run a logistics company?
Mr. Tom Chou: To provide reliable service with reasonable rate to make customer happy and make profit for company
JCtrans: Would you please talk about the situation of logistic industry in your country?
Mr. Tom Chou: More than 1,000 competitors are competing in Thailand with different service quality and different rate but not 100% reliable.
JCtrans: Would you please talk about your strategy to explore foreign market?
Mr. Tom Chou: Keep improving the service quality ourselves and promoting to agents in China mainly
JCtrans: What is the reason that makes you become a GCP member to develop your business?
Mr. Tom Chou: Group policy because low risks on financial part and more chance to cooperate with more reliable agents
JCtrans: How do you maintain a long-term cooperation relationship with your clients?
Mr. Tom Chou: Keep improving service quality and regular contact