JCtrans: Would you please make a brief introduction of your company?
Gerardo Esteban Tascon: In a global competitive market where international transactions have acquired an increasing complexity, ACROSS LOGISTICS, S.L. is born with the vocation in reaching higher customer satisfaction levels in order to exceed customers expectations.
Across Logistics advises, organizes and coordinates transport operations, through the application of international commerce laws and with the aim that each merchandise reaches its final destination within the shortest possible time and in perfect condition. With our team’s support your company will reduce costs and eliminate geographical constraints taking advantage of the opportunities that the international markets offer. In terms of distance, at Across Logistics there are no limits, only deadlines.
JCtrans: Would you please talk about your core-competitiveness?
Gerardo Esteban Tascon: With our professional staff and our company structure we are able to offer an integrated service and also able to adapt to any client requirement by being flexible and proactive finding solutions.
We look for CUSTOMER SATISFACTION
JCtrans: What do you think is the most important thing to run a logistics company?
Gerardo Esteban Tascon: Being able to share your knowledge to the rest of the team and giving motivation every day. Create a cooperative structure between all departments and offices so int hat way we all work as a whole.
JCtrans: Would you please talk about the situation of logistic industry in your country?
Gerardo Esteban Tascon: Across Spain has grown beyond other offices. We understand that from Spain we can service to all our customers around the world. We have 3 offices already (Barcelona-Valencia & Madrid) where we can assist from road to all Europe, by sea from the main ports in Spain, and by Air from the capital of Spain, which is one of the biggest airports in Europe
JCtrans: Would you please talk about your strategy to explore foreign market?
Gerardo Esteban Tascon: Across Logistics explore the foreign markets by doing a market research of the area, checking with our partners and getting to understand how the market works and what the needs are. Then with all info we go back to carriers and suppliers to match clients/partners expectations
JCtrans: What is the reason that makes you become a GCP member to develop your business?
Gerardo Esteban Tascon: JC Trans is an international network, big sized but still with the close approach between partners. Being GCP member is very important for us so we know there is a financial protection behind us, then no need to worry about any kind of credit terms/payments in advance so we can focus 100% in the service
JCtrans: How do you maintain a long-term cooperation relationship with your clients?
Gerardo Esteban Tascon: We maintain our long-term relation with clients/partners by being transparent and understanding their needs and concerns.