JCtrans: Would you please make a brief introduction of your company?
Greg Palmer: Reliable Shipping is a first-class logistics service provider based within the UK.
Established in 2010 we operate a full portfolio of services delivered by dedicated,
passionate and ambitious staff. We have an unrivalled network of professional partners
across the world operating via Air, Sea and Road. We are able to ensure our clients are
looked after every step of the way with expert assistance from experienced
professionals.
JCtrans: Would you please talk about your core-competitiveness?
Greg Palmer: We are experts in all major global trade markets and specialists in China, South East
Asia and the Indian Subcontinent via Air, Sea and Road. We also offer an except
service for Amazon FBA business and ETSF containers or Bonded cargo utilizing our
new 20,000sqft warehouse facility.
JCtrans: What do you think is the most important thing to run a logistics company?
Greg Palmer: Respect, Dedication and Loyalty are three core pieces of any logistics company. A
logistics company must show Respect to their clients whether it be in receipt of praise or
concern. They must be dedicated to their customer’s success as well as their own.
They must also show true loyalty to their customers and their suppliers to ensure
smooth running of the business.
JCtrans: Would you please talk about the situation of logistic industry in your country?
Greg Palmer: The current situation within the UK is interesting at present. The imports and exports
throughout most of the world are largely unaffected but the movements through
Europe are certainly tense. The real, unknown, effect of Brexit is yet to be truly
understood by the industry and the uncertain ramifications of this political issue is still
causing more questions than answers. It’s an uncertain feeling but one that we and the
industry in general will adapt to and continue to thrive.
JCtrans: Would you please talk about your strategy to explore foreign market?
Greg Palmer: Our main strategy for the foreign market is to belong to a successful network. JC Trans
was our final decision and has already proven to be a good choice. We indeed to keep
up appearances throughout the network and ensure that for moves that require a UK
agent, we at Reliable, will be the first port of call.
JCtrans: What is the reason that makes you become a GCP member to develop your business?
Greg Palmer: GCP membership offered more benefits that have already proven to be a valued
decision. It places us at a higher position within the network that involves our name
being displayed on a wider search toward multiple network members.
JCtrans: How do you maintain a long-term cooperation relationship with your clients?
Greg Palmer: We keep it simple, we keep in touch and we ensure our clients are well looked after and
treated with respect and loyalty. Our customers continue with repeat business because
they know we will always aim to achieve their goals and exceed their expectations where
possible.