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  • Interview with Susan Li, Sales and Operations Coordinator of EXPRESS WORLDWIDE LOGISTICS

    Source:Jctrans     07-05-2021

    Susan Li Sales and Operations Coordinator
    EXPRESS WORLDWIDE LOGISTICS(UNITED KINGDOM)

    JCtrans: Would you please make a brief introduction of your company?
    Susan Li: We (Express Worldwide Logistics) are a freight forwarder/ Customs broker based in London. We work with UK customs and with all major airlines at Heathrow, closely monitoring market rates to ensure competitiveness.

     

    JCtrans: Would you please talk about your core-competitiveness?
    Susan Li: Chinese speaking team members. Air freight only. Small, simple and efficient.


    JCtrans: What do you think is the most important thing to run a logistics company?
    Susan Li: Being small, simple and efficient, offer the best service we possibly can.


    JCtrans: Would you please talk about the situation of logistic industry in your country?
    Susan Li: competitive

     

    JCtrans: Would you please talk about your strategy to explore foreign market?
    Susan Li: More direct sales from retail customers in the UK

     

    JCtrans: What is the reason that makes you become a GCP member to develop your business?
    Susan Li: Business opportunities and partnership

     

    JCtrans: How do you maintain a long-term cooperation relationship with your clients?
    Susan Li: Being honest, humble and strive on effective communication. 

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