Interview with Abdul Gafoor, General Manager of Britania Freight and Logistics

Source:Jctrans     2021-03-01

Abdul Gafoor General Manager

JCtrans: Would you please make a brief introduction of your company?
Abdul Gafoor: Britania Freight and Logistics is a family-owned logistics company committed to serve our esteemed clients with an end-to-end freight and customize solutions. BFL staffs together with sales professionals establish an unceasing connection with our valued patrons/clients for smooth operations together with the undefinable support of agency networking. Throughout the years, BFL has built strategic working relationships with most of the airlines, Freight forwarders, Steamer, Container liners, Warehouse operators and Transporters to offer customers flexibility and deliver a satisfactory end-to-end freight and logistics services to clients.
JCtrans: Would you please talk about your core-competitiveness?
Abdul Gafoor: The remarkable dedication that each our employees have in achieving the individual and team target performance. Accomplish customer expectations and seizing upon new opportunities through continuous efforts and hard work. With an efficient and qualified team, we are always achieving the satisfaction of our clients.
JCtrans: What do you think is the most important thing to run a logistics company?
Abdul Gafoor: There are lots of important things that need to be in place to run a Freight forwarding and logistics company. Understanding the important of all stages and processes that involves the aspect of costing, project/consignment plan, and sense of detail as well as risk mitigation procedure. Apart all this, a better and a comprehensive understanding and experience of the field does make a big difference in running the company, in which it can be develop as you go along and gained more experience in the industry. In logistics, correct planning and organizing of all resources gives the best and as much as possible should always try to avoid a catastrophic issue during on-going shipment.
JCtrans: Would you please talk about the situation of logistic industry in your country?
Abdul Gafoor: There is ups and downs in any sector I think freight forwarding and logistics industry are more or less stable, but with meticulous planning and prevention. So much to look forward here in logistics industry. Building expansion and economic development are highly anticipated in the coming year.
JCtrans: Would you please talk about your strategy to explore foreign market?
Abdul Gafoor: Connections are very essential in exploring foreign markets. Thus, being partnered with allied networks like JC Trans is a foremost way to get into foreign markets; such connections provide an easy path and trust towards our agents and clients abroad. We are continuously tying up with JC TRANS and some other networks that will further connect us globally. Companies with international ties are emerging, we are partnering with lots of similar companies to expand our reach. And we always make sure to attend annual conferences to meet our agents and clients abroad.
JCtrans: What is the reason that makes you become a GCP member to develop your business?
Abdul Gafoor: The network quality and world-wide reach of JC Trans are the main reason that attracts us. Simply says, we trust in JC Trans.
JCtrans: How do you maintain a long-term cooperation relationship with your clients?
Abdul Gafoor: Customer satisfaction and understanding the core of every client’s requirements is the key for success of any business.  Doing follow-ups and regular visits, timely updates of shipments with clients, new rates updating etc.. Considering the competition of the industry is very high, it is important to offer a very competitive price as well to secure the business and even more get new opportunities on the side.